A Premium Experience.
Zero-Compromise Management.

📦 Order Management

Full order lifecycle control. View, filter, approve payments, update shipping, add tracking info, mark as delivered, cancel, and refund.

• Payment Approval (UPI UTR verification)
• Add Multi-Courier Tracking AWBs
• Admin Discount Overrides per order
• Add internal Admin comments to orders

🛍️ Product Management

Add, edit, publish/unpublish products. Manage multiple images with drag-order, product variants, SKU codes, weight, and stock quantities.

• Drag-and-drop image reordering
• Variant generation and pricing
• Set Bulk Pricing discount rules
• Soft delete & Sold-Out toggles

🏷️ Category Management

Parent-child category hierarchy with slugs, images, descriptions, and homepage visibility toggle.

• Link products to categories for deep filtering
• "Shop by Occasion" homepage toggle feature
• Nested sub-categories (e.g. Jewellery > Necklaces)

🖼️ Banner Management

Upload and manage hero banners. Specify separate images for desktop and mobile devices to ensure perfect responsiveness.

• Desktop & Mobile specific image uploads
• Custom Titles, Subtitles, CTAs, and Link URLs
• Control display order & active status

👥 User Management

View all registered customers, their order counts, phone numbers, and account status.

• Create accounts for customers directly over phone
• Send login credentials securely via WhatsApp
• View complete lifetime value per customer

⭐ Review Moderation

Approve, feature, or remove customer reviews. Full control over what visitors see on the product pages and homepage.

• "Feature on Homepage" toggle
• Filter by star rating or status
• Delete spam or inappropriate reviews

🔥 Trending Products Control

While the system automatically calculates trending products based on real sales, you have full manual override capabilities.

• Force-include products in the "Trending Now" section
• Bypass algorithmic sorting for inventory clearance

❓ FAQ Management

Create, edit, reorder, and toggle FAQ entries. Active FAQs show on the homepage automatically in an expand/collapse accordion.

• Display order control
• Rich text answers
• Publish/Unpublish toggle

📝 Message Templates

Edit Email and WhatsApp message templates with live variable preview. Changes take effect immediately — no deploy required.

• Variables like `{{name}}`, `{{orderNumber}}`, `{{total}}`
• Fallback messages ensure continuity if API fails
• Edit both Hindi and English templates

💬 Communication Logs

Search and filter all sent communications — Email and WhatsApp — by channel, event, recipient, and status.

• See exactly what was sent, when, and whether it succeeded.
• Error payload logging for failed WhatsApp templates.
• Complete audit trail of customer communication.

⚙️ Settings & Configuration

12 Dynamic Settings that change platform behavior without code updates.

• Kill Switch: Toggle Maintenance mode instantly.
• UPI & Payments: Change UPI ID / GPay number.
• Shipping: Configure regional rates & free-shipping thresholds.
• Themes: Switch between Light, Dark, and Pastel themes.
• Backups & Cache: 1-Click Database SQL Backups & Cache invalidation.

🔔 Live Order Notifier

The admin sidebar polls for new orders every 15 seconds. When a new order arrives, a toast notification appears instantly with the order number and customer name — no page refresh needed.